This incident has been resolved.
The situation has been resolved thanks to the quick intervention of our teams.
The platform was encoutering inacessibility between 11h45 and 12h45
Webservices were encoutering inacessibility between 11h45 and 12h45
Access to both APIs and platform are now possible again.
All API calls are working again : calls in error because of the downtime can be resent if the client had buffered these calls
We are naturally still monitoring the situation.
Should you need additional information on your specific case, we invite you to contact your CSM or support.
We apologize for the resulting inconvenience.