A maintenance on the servers of ENV-0, ENV-1 and ENV-3 will take place during the night of 2 to 3 November 2025, from 23:00 to 04:00 (CEST).
The aim of this operation is to improve the resilience of the DB services.
During this time, Actito will be unavailable for licenses hosted on ENV-0 (www.actito.be) or on ENV-3 (www3.actito.com) :
• No campaigns will be sent • The platform will be off • Scenarios will not trigger • ETL synchronizations and exports will not run (though the Actito FTP will be available, so import files can be dropped) • The Actito API will be unavailable. We kindly ask you to suspend your calls. All calls made during maintenance will fail and you will need to resend them once maintenance is complete.
Everything else (campaigns, scenarios, ...) will resume where it was stopped once the maintenance is finished. Thank you for your understanding
The Actito team Posted on
Oct 06, 2025 - 18:24 CEST
Resolved -
This incident has been resolved.
Oct 13, 14:07 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 13, 12:29 CEST
Identified -
The issue has been identified and a fix is being implemented.
Oct 13, 11:34 CEST
Investigating -
We are currently experiencing an issue with campaign sendings. Our IT team is investigating the problem in order to unblock the sendings.
This does not affect PROD environments.
Oct 13, 10:07 CEST
Resolved -
This incident has been resolved.
Sep 30, 11:58 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 30, 10:57 CEST
Identified -
The issue has been identified and a fix is being implemented.
Sep 30, 09:57 CEST
Investigating -
We are currently experiencing delays with campaigns sendings. Our IT team is investigating the problem in order to get back to a normal sending speed. This does not affect ATMP service.
Sep 30, 09:46 CEST