Actito Status page
All Systems Operational

About This Site

We continuously monitor the status of our platform. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service at support@actito.com

ENV-0 : www.actito.be (Europe) ? Operational
Portal Operational
API Operational
E-mail Campaigns Operational
SMS Campaigns Operational
Scenarios Operational
Reporting Operational
Forms Operational
ENV-1 : www1.actito.com (North America) ? Operational
Portal Operational
API Operational
E-mail Campaigns Operational
SMS Campaigns Operational
Scenarios Operational
Reporting Operational
Forms Operational
ENV-3 : www3.actito.com (Europe) ? Operational
Portal Operational
API Operational
E-mail Campaigns Operational
SMS Campaigns Operational
Scenarios Operational
Reporting Operational
Forms Operational
Extra features Operational
Actito Transactional Messaging Platform (ATMP) Operational
Actito Distributed Marketing (ADM) Operational
Actito Marketing Intelligence (AMI) Operational
Actito Push Notifications (APN) Operational
TEST environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A maintenance on the servers of ENV-0 will take place during the night of 29 to 30 April, from 23:00 to 02:00 (UTC+2).

The aim of this operation is to complete the actions carried out with our infrastucture provider during the previous maintenance.

During this time, Actito will be unavailable for licenses hosted on ENV-0 (www.actito.be) :
• No campaigns will be sent (they will be paused until completion of the operation)
• The platform will be off
• ETL synchronizations and exports will not run and the Actito FTP will not be available.
• The Actito API will be unavailable (we invite you to pause your calls)

The Actito FTP (ftp02.actito.be) will also be unavailable for exports and ETLs on ENV-1 and ENV-3.
We invite you to pause or reschedule your ETLs (synchronization relying on your own FTP/SFTP will work as usual on ENV-1 and ENV-3).

Everything will resume where it was stopped once the maintenance is finished.

Thank you for your understanding.
The Actito team

Posted on Apr 23, 2024 - 15:56 CEST
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 04:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 23:00 CEST
Scheduled - A maintenance on the servers of ENV-0 will take place during the night of 15 to 16 April, from 23:00 to 06:00 (UTC+2).

The aim of this operation is to improve the resilience of the platform and increase network capabilities.
During this time, Actito will be unavailable for licenses hosted on ENV-0 (www.actito.be) :
• No campaigns will be sent (they will be paused until completion of the operation)
• The platform will be off
• ETL synchronizations and exports will not run and the Actito FTP will not be available.
• The Actito API will be unavailable (we invite you to pause your calls)

The Actito FTP (ftp02.actito.be) will also be unavailable for exports and ETLs on ENV-1 and ENV-3.
We invite you to pause or reschedule your ETLs (synchronization relying on your own FTP/SFTP will work as usual on ENV-1 and ENV-3).

Everything will resume where it was stopped once the maintenance is finished.

Thank you for your understanding.
The Actito team

Apr 12, 09:17 CEST
Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Resolved - This incident has been resolved.
Apr 9, 12:14 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 20:32 CEST
Update - Our team is on site with our service provider's team to pursue investigations.
Apr 8, 20:13 CEST
Investigating - We are currently investigating this issue.
Apr 8, 18:39 CEST