(RESOLVED) ENV-0 : Delays in campaigns sending

Incident Report for Actito

Resolved

This incident has been resolved.

Posted Sep 30, 2025 - 11:58 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2025 - 10:57 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 30, 2025 - 09:57 CEST

Investigating

We are currently experiencing delays with campaigns sendings.
Our IT team is investigating the problem in order to get back to a normal sending speed.
This does not affect ATMP service.

Posted Sep 30, 2025 - 09:46 CEST

This incident affected: ENV-0 : www.actito.be (Europe) (E-mail Campaigns, SMS Campaigns).