Actito Status page

All Systems Operational

About This Site

We continuously monitor the status of our platform. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service at support@actito.com

ENV-0 : www.actito.be (Europe) ? Operational
Portal Operational
API Operational
E-mail Campaigns Operational
SMS Campaigns Operational
Scenarios Operational
Reporting Operational
Forms Operational
ENV-1 : www1.actito.com (North America) ? Operational
Portal Operational
API Operational
E-mail Campaigns Operational
SMS Campaigns Operational
Scenarios Operational
Reporting Operational
Forms Operational
ENV-3 : www3.actito.com (Europe) ? Operational
Portal Operational
API Operational
E-mail Campaigns Operational
SMS Campaigns Operational
Scenarios Operational
Reporting Operational
Forms Operational
Extra features Operational
Actito Transactional Messaging Platform (ATMP) Operational
Actito Distributed Marketing (ADM) Operational
Actito Marketing Intelligence (AMI) Operational
Actito Push Notifications (APN) Operational
TEST environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 14, 2025

No incidents reported today.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Completed - The scheduled maintenance has been completed.
Nov 3, 01:13 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 23:00 CET
Scheduled - A maintenance on the servers of ENV-0 and ENV-3 will take place during the night of 2 to 3 November 2025, from 23:00 to 04:00 (CEST).

The aim of this operation is to improve the resilience of the database services.

During this time,
• Actito will be completely unavailable for licenses hosted on ENV-0 (www.actito.be) or on ENV-3 (www3.actito.com).
• No campaigns will be sent
• The platform will be off
• Scenarios will not trigger
• ETL synchronizations and exports will not run
• The Actito API will be unavailable. We kindly ask you to suspend your calls.

After the maintenance
• Actito will be fully operational
• You will be able to login and work on the platform
• Mass campaigns scheduled during the intervention will resume
• Scenario executions will resume
• ETL synchronizations and exports will resume
• The Actito API will be operational. You will need to resend all calls made during maintenance

Note that our FTP service (ftp02.actito.be) will not be affected, so you will be able to deposit files during the maintenance.

Thank you for your understanding

The Actito team

Oct 6, 18:24 CEST
Nov 2, 2025
Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.