Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 2023 - 14:15 CET
Investigating - We are encountering delays on some e-mail sending on ENV-0. All e-mail campaigns are being sent correctly, but some may encounter degraded sending speed. Our IT teams are investigating.
Nov 27, 2023 - 09:16 CET
ENV-0 : www.actito.be (Europe)
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Operational
Portal
Operational
API
Operational
E-mail Campaigns
Operational
SMS Campaigns
Operational
Scenarios
Operational
Reporting
Operational
Forms
Operational
ENV-1 : www1.actito.com (North America)
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Operational
Resolved -
This incident has been resolved.
Nov 24, 17:16 CET
Monitoring -
The slowness in opening links has been solved. We are monitoring it. The delay in reportings will resorb gradually during the day.
Nov 24, 12:01 CET
Identified -
The issue with the link opening on ENV-3 has been solved.
Nov 24, 10:07 CET
Investigating -
We are currently experiencing some slowness in the opening of links in emails. The reporting statistics are a bit delayed.
Our IT team is investigating the issue.
Nov 24, 09:42 CET