ACTITO Status

ACTITO Status page

All Systems Operational

Portal Operational

Email campaign Operational

SMS campaign Operational

Push campaign Operational

Print campaign Operational

Reporting Operational

Survey Operational

API Operational

Automation Operational

Scenario Operational

Automatic segmentation Operational

Automata Operational

TEST environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance on Equinix servers : Night of March 1 to 2 Mar 1, 23:00 - Mar 2, 01:00 CET

A maintenance on our Paris servers (platform address = www3.actito.com) will take place during the night of March 1 to March 2, from 23:00 to 01:00 (UTC+1).

The aim of this operation is to improve the performances of the platform.

During these 2 hours, Actito will be completely unavailable for licences hosted on the Paris datacenter (www3.actito.com) :
• No campaigns will be sent
• The platform will be off
• Scenarios will not trigger
• ETL synchronizations and exports will not run (though the Actito FTP will be available, so import files can be dropped)

Everything will resume where it was stopped once the maintenance is finished.
Posted on Feb 15, 16:28 CET

Past Incidents

Feb 28, 2021

No incidents reported today.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

TEST environment unavailable

Resolved - This incident has been resolved.
Feb 26, 08:59 CET

Monitoring - Access to the TEST environment has been restored.
Feb 25, 14:54 CET

Investigating - The TEST environment is currently unavailable.
Our Infrastructure team is investigating a solution.

All PROD environments are completely unimpacted.
Feb 25, 09:07 CET

Feb 25, 2021

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

Connection issue Equinix

Resolved - This incident has been resolved.
Feb 22, 18:20 CET

Monitoring - Our IT teams have successfully restored the connection to the server.
The platform is now operational again
Feb 22, 15:30 CET

Investigating - We are encountering a network issue on our Paris server (www3.actito.com).
Access to the platform is currently very slow or impossible.
Our IT teams are working on fixing this issue as quickly as possible.
Feb 22, 15:22 CET

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

Equinix platform slowness

Resolved - This incident has been resolved.
Feb 19, 08:47 CET

Monitoring - The slowness issue has been fixed and the access to the platform is back to normal.
Our IT teams are still working on continuous improvements.
Feb 18, 18:19 CET

Investigating - We are experiencing slowness in the platform of our Paris server (www3.actito.com).
Our IT teams are actively working on fixing the issue.
Feb 18, 16:44 CET

Feb 18, 2021

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.