Actito Status page

All Systems Operational

About This Site

We continuously monitor the status of our platform. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service at support@actito.com

ENV-0 : www.actito.be (Europe) Operational
Portal Operational
API Operational
E-mail Operational
SMS Operational
Push Operational
In-App Operational
WhatsApp Operational
Audiences Operational
Forms & Pages Operational
Scenarios Operational
Reporting Operational
Data flows (Imports / Exports) Operational
ENV-1 : www1.actito.com (North America) Operational
Portal Operational
API Operational
E-mail Operational
SMS Operational
Push Operational
In-App Operational
WhatsApp Operational
Audiences Operational
Forms & Pages Operational
Scenarios Operational
Reporting Operational
Data flows (Imports / Exports) Operational
ENV-3 : www3.actito.com (Europe) Operational
Portal Operational
API Operational
E-mail Operational
SMS Operational
Push Operational
In-App Operational
WhatsApp Operational
Audiences Operational
Forms & Pages Operational
Scenarios Operational
Reporting Operational
Data flows (Imports / Exports) Operational
Extra features Operational
Actito Transactional Messaging Platform (ATMP) Operational
Actito Distributed Marketing (ADM) Operational
Actito Marketing Intelligence (AMI) Operational
TEST environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

Actito Distributed Marketing (DMA) module
Resolved - This incident has been resolved
Aug 26, 20:13 CEST
Investigating - We are currently experiencing an issue with the Actito Distributed Marketing module (DMA)
It is not possible to access the platform at the moment.
The IT team is investigating urgently.

This does not impact the main Actito platform
Aug 26, 19:02 CEST
ATMP : Instability affecting email campaign sends
Resolved - This incident has been resolved.
Aug 26, 17:19 CEST
Update - A fix has been implemented and we are monitoring the results.
Aug 26, 12:54 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 12:53 CEST
Update - The root cause of the instability has been identified. Our IT teams are working to fully restore normal service.
Aug 26, 11:29 CEST
Identified - The root cause of the instability has been identified. Our IT teams are working to fully restore normal service.
Aug 26, 11:26 CEST
Update - We are continuing to investigate. Instabilities are not affecting ENV-3 campaigns.
Aug 26, 10:31 CEST
Investigating - We are currently experiencing delays and degraded perfomance affecting the sending of email campaigns. Our IT teams are actively investigating the issue.
Aug 26, 09:18 CEST

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Scheduled Maintenance – ATMP Database Upgrade – August 17, 2026
Completed - The scheduled maintenance has been completed.
Aug 17, 23:56 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 23:00 CEST
Scheduled - On Monday, August 17, 2026, starting at 11:00 PM (CEST), we will perform scheduled maintenance on our ATMP environment. The purpose of this maintenance is to improve the security, stability, and overall resilience of our infrastructure.

Expected Impact:
ATMP applications and services will be temporarily unavailable for up to 90 minutes.
Active ATMP sessions may be disconnected during this window.

All other Actito services, applications, and features will remain fully functional and unaffected.
Service will resume automatically as soon as the upgrade is complete.

Thank you for your understanding.
Jul 31, 17:07 CEST

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

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