Resolved -
The technical issue affecting the scenario module has been fully resolved.
Our analysis is complete and the impact has been confirmed as limited.
Affected customers are being contacted directly with specific details regarding their account.
We apologize for any inconvenience this may have caused.
This incident is now closed.
Feb 11, 16:25 CET
Update -
Analysis is nearing completion. Impact remains limited as previously communicated.
We expect to finalize our assessment and contact affected customers today.
Next update: Today at 18:00 CET with final conclusions.
Feb 11, 14:02 CET
Update -
Analysis is still in progress. No additional impact identified at this time.
Next update at 14:00 CET
Feb 11, 10:08 CET
Update -
Investigation ongoing. Initial analysis shows limited impact.
Our teams continue to work on full resolution and impact assessment.
Affected customers will be contacted directly.
Next update: Wednesday, February 11th at 10:00 AM CET
Feb 10, 18:55 CET
Investigating -
We identified a technical issue on the scenario module that may have affected some scenario executions.
A fix has been deployed.
We are currently assessing the impact.
Feb 10, 15:53 CET