Issue with images and links in e-mail campaigns

Incident Report for Actito

Resolved

This incident has been resolved.
Posted Nov 10, 2026 - 12:44 CET

Monitoring

A fix has been implemented, and we are monitoring the results.
Posted Nov 10, 2026 - 12:00 CET

Investigating

We are currently investigating an issue which is causing images and links to not display or work properly in emails. Our teams are working to identify the root cause.
Posted Nov 10, 2026 - 11:46 CET
This incident affected: ENV-0 : www.actito.be (Europe) (E-mail), ENV-1 : www1.actito.com (North America) (E-mail), and ENV-3 : www3.actito.com (Europe) (E-mail).