Issue on Paris environment
Incident Report for ACTITO
This incident has been resolved.
Posted Jul 28, 2021 - 08:38 CEST
Access to the environment has been restored.
We are still actively monitoring the platform and the impacts.
Posted Jul 27, 2021 - 17:48 CEST
We are continuing to investigate this issue.
Posted Jul 27, 2021 - 17:22 CEST
Our IT teams are still actively working on fixing the issue and restarting the environment.
Posted Jul 27, 2021 - 17:11 CEST
We are encountering an issue on our Paris datacenter (
Access to the platform is currently unavailable for licences hosted on this server.
Our IT teams are investigating urgently.
Posted Jul 27, 2021 - 16:15 CEST
This incident affected: Portal, Email campaign, SMS campaign, Push campaign, Print campaign, Reporting, Survey, API and Automation (Scenario, Automatic segmentation, Automata).