Issue on Paris environment

Incident Report for Actito

Resolved

This incident has been resolved.
Posted Jul 28, 2021 - 08:38 CEST

Monitoring

Access to the environment has been restored.
We are still actively monitoring the platform and the impacts.
Posted Jul 27, 2021 - 17:48 CEST

Update

We are continuing to investigate this issue.
Posted Jul 27, 2021 - 17:22 CEST

Update

Our IT teams are still actively working on fixing the issue and restarting the environment.
Posted Jul 27, 2021 - 17:11 CEST

Investigating

We are encountering an issue on our Paris datacenter (www3.actito.com).
Access to the platform is currently unavailable for licences hosted on this server.
Our IT teams are investigating urgently.
Posted Jul 27, 2021 - 16:15 CEST