We can confirm that all the backlog of events have been processed and that statistics are being processed at the normal speed.
Posted Nov 21, 2022 - 09:26 CET
Identified
E-mail campaign stats are now processed with a normal speed again. A substantial backlog is however still remaining. It is expected to be cauth up by tomorrow morning.
Posted Nov 18, 2022 - 17:40 CET
Investigating
We are encountering delays in the reporting of e-mail campaigns on ENV-0 and ENV-3. As a result, inconsistencies may appear in the reports. Interactions are recorded correctly but their processing is delayed. It will take around 3 hours to process the backlog of events.
Posted Nov 18, 2022 - 11:38 CET
This incident affected: ENV-0 : www.actito.be (Europe) (Reporting) and ENV-3 : www3.actito.com (Europe) (Reporting).