ENV-3 : API and UI access timeout

Incident Report for Actito

Resolved

This incident has been resolved.

Posted Jul 29, 2026 - 09:29 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 28, 2026 - 17:06 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 28, 2026 - 14:53 CEST

Update

We are continuing to investigate this issue.

Posted Jul 28, 2026 - 14:25 CEST

Investigating

We are currently investigating this issue.

Posted Jul 28, 2026 - 14:21 CEST

This incident affected: ENV-3 : www3.actito.com (Europe) (Portal, API, E-mail, SMS, Push, In-App, WhatsApp, Audiences, Forms & Pages, Scenarios, Reporting, Data flows (Imports / Exports)).