(SOLVED) ENV-3 : Actito malfunction

Incident Report for Actito

Resolved

This incident has been resolved.

Posted Nov 20, 2024 - 12:07 CET

Update

We are continuing to monitor for any further issues.

Posted Nov 20, 2024 - 11:12 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 20, 2024 - 11:10 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 20, 2024 - 10:20 CET

Investigating

We currently have an issue on ENV-3, impacting most of the services on this environment
Login in Actito licenses is not possible at the moment

Our IT team is urgently working on fixing this problem.

Posted Nov 20, 2024 - 10:02 CET

This incident affected: ENV-3 : www3.actito.com (Europe) (Portal, API, E-mail Campaigns, SMS Campaigns, Scenarios, Reporting, Forms).