The technical issue affecting the scenario module has been fully resolved.
Our analysis is complete and the impact has been confirmed as limited. Affected customers are being contacted directly with specific details regarding their account.
We apologize for any inconvenience this may have caused.
This incident is now closed.
Posted Feb 11, 2026 - 16:25 CET
Update
Analysis is nearing completion. Impact remains limited as previously communicated. We expect to finalize our assessment and contact affected customers today.
Next update: Today at 18:00 CET with final conclusions.
Posted Feb 11, 2026 - 14:02 CET
Update
Analysis is still in progress. No additional impact identified at this time. Next update at 14:00 CET
Posted Feb 11, 2026 - 10:08 CET
Update
Investigation ongoing. Initial analysis shows limited impact. Our teams continue to work on full resolution and impact assessment. Affected customers will be contacted directly.
Next update: Wednesday, February 11th at 10:00 AM CET
Posted Feb 10, 2026 - 18:55 CET
Investigating
We identified a technical issue on the scenario module that may have affected some scenario executions. A fix has been deployed.
We are currently assessing the impact.
Posted Feb 10, 2026 - 15:53 CET
This incident affected: ENV-0 : www.actito.be (Europe) (Scenarios), ENV-1 : www1.actito.com (North America) (Scenarios), and ENV-3 : www3.actito.com (Europe) (Scenarios).